Terms & Conditions

PrimeShine503

These Terms and Conditions govern your use of the PrimeShine503 website, mobile detailing services, appointment forms, and text messaging program. By using our website, requesting a quote, scheduling a service, or voluntarily opting in to receive text messages, you agree to these Terms.

1. Business Information

Business Name: PrimeShine503
Phone: (971) 407-1466
Email: [email protected]
Website: www.primeshine503.com

2. Mobile Detailing Services

Prime Shine 503 provides mobile vehicle detailing services, including:

Full Premium Detail
Premium Interior Cleaning
Exterior Wash
Standard Full Detail
Basic Full Detail
Paint Correction and Polish

Service availability may depend on the customer’s location, vehicle condition, weather, workspace, and appointment availability.

3. Estimates and Pricing

Prices displayed on our website are starting prices unless otherwise stated. Final pricing may vary based on vehicle size, condition, contamination level, requested services, and additional labor required.

We will communicate any recommended changes to the estimated price before performing additional work.

4. Appointment Requirements

Customers must provide accurate contact, vehicle, and service-location information. The vehicle must be accessible and parked in a safe area with enough room for our team to complete the requested work.

Please remove valuables, personal belongings, child seats, and important documents before the appointment.

Water or electrical access may be required for certain services. Any requirements will be discussed before the scheduled appointment when possible.

5. Cancellations and Rescheduling

Please notify Prime Shine 503 as soon as possible if you need to cancel or reschedule an appointment.

PrimeShine503 may postpone or cancel services because of severe weather, unsafe conditions, vehicle-access issues, equipment problems, illness, or circumstances outside our reasonable control.

6. Vehicle Condition and Results

Customers must disclose known damage, loose components, aftermarket modifications, repainted surfaces, electrical problems, or other conditions that could affect the detailing process.

Results depend on the vehicle’s age, materials, maintenance history, existing damage, and overall condition. Complete removal of every stain, odor, scratch, swirl mark, or paint defect cannot be guaranteed.

Paint correction and polishing may reduce eligible surface imperfections but cannot repair rust, peeling clear coat, deep scratches, dents, or body damage.

7. Satisfaction Guarantee

If an included area was missed or not completed correctly, contact us promptly with details or photographs.

When appropriate, Prime Shine 503 will return and correct the affected area at no additional service charge. This guarantee does not cover new damage, new contamination, services outside the original package, or issues reported after substantial use of the vehicle.

8. Payments

Payment is due according to the terms provided during booking or upon completion of the service.

Customers are responsible for approved additional services, applicable taxes, and any other charges disclosed before payment.

9. Prime Shine 503 SMS Program

Customers may voluntarily opt in to receive text messages from PrimeShine503.

Messages may include:

Quote and inquiry responses
Appointment confirmations
Scheduling and rescheduling updates
Arrival notifications
Service reminders
Payment-related communications
Customer-support messages
Review requests
Membership information
Promotions and special offers when marketing consent is provided

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing a service.

To stop receiving text messages, reply STOP at any time. After you reply STOP, you may receive one final message confirming your opt-out. No additional messages will be sent unless you provide consent again.

For assistance, reply HELP, call (971) 407-1466, or email [email protected].

Wireless carriers are not responsible for delayed or undelivered messages.

Prime Shine 503 will not send messages to customers who have withdrawn consent unless they voluntarily opt in again. This reflects Twilio’s current messaging policy.

10. Website Use

You may not use our website or communication systems to:

Submit false or misleading information
Impersonate another person
Attempt unauthorized access
Disrupt website functionality
Engage in unlawful or abusive activity

11. Limitation of Liability

To the fullest extent permitted by law, Prime Shine 503 will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Our liability relating to a specific detailing service will not exceed the amount paid for that service, except where applicable law requires otherwise.